Tiger Rally 2011 Postscript

Fiona and I took a few days break at the Amari Vogue Hotel in Krabi and were woken by a text message on our last night which said that our BA flight had been cancelled. There were two telephone numbers to contact, one in Thailand which was only open on weekdays from 9am to 6pm while the other as a UK number which of course was closed as it was night. So there was no way to contact anyone to find out the problem and discuss our next steps. No mention of compensation or the process to get it, only a link to BA to book another flight. Fortunately we got seats as we booked at 3am but this is a shameful way for BA to treat its customers as it seems the text was deliberately timed so that there was no way we could make contact with the organisation. The recent leadership at BA has presided over a shameful decline in morale, service and quality, turning a once flagship 5 star airline into a third rate airline. If they were treated like they traet their customers I suspect there would be fireworks.

So now we are booked to go 24 hours later - not the end of the world but an annoyance.

Krabi though was fabulous and we were treated to a fantastice sunset - one that even the staff photograpphed, such was its beauty.